Remote Global Director, Mid-Market Onboarding

Cloudbeds is seeking a Senior Onboarding Lead to steer mid-market onboarding from sales handoff through go-live, adoption, and transition to Account Management. You’ll drive onboarding velocity, deployment quality, CSAT, and early retention while removing blockers and elevating customer experience.

You’ll lead a dispersed onboarding team, build scalable frameworks and SOPs, partner with Sales, Product, Support, and Accounts, and apply data-driven decisions to improve outcomes for multi-property

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