Technical SME, Player Support & Live Operations

Company: Jagex: The Runescape Company
Apply for the Technical SME, Player Support & Live Operations
Location: Cambourne
Job Description:

Jagex: The RuneScape Company is seeking a Technical SME within the Player Support team to own the technical delivery of live games across cloud and on-premise infrastructure, online game systems, and live-ops issues affecting millions of players.

You will diagnose complex problems, drive projects to completion, mentor first-line agents, and collaborate with stakeholders across the business to ensure smooth player experiences. Flexible working options available with a Cambridge-based office.

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Posted: November 5th, 2026