Senior Customer Success Leader — AI for Frontline Services | 4-Day Week

Earlybird is redefining frontline support with an AI-first operating system. You will own a portfolio of accounts end to end, from onboarding to renewal, working closely with the Head of Customer Success & Impact and founders. This senior role offers autonomy, ownership, and influence as we scale.

You’ll drive adoption, deliver training, and turn data into evidence of value for customers and prospective clients, while shaping our support processes and self-serve resources for growth.

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