Raylo Belfast seeks a Collections Manager to lead our US-hours collections team, handling arrears, payment plans, and escalations while guiding live casework with a hands-on, coaching style. You’ll shape shift patterns, ensure risk policy adherence, and partner with cross-functional teams to scale operations as US volumes grow.
You’ll report to the Head of Collections and drive performance, training and capacity planning in a fast-paced fintech/consumer finance environment.
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