Child Maintenance Service – Programme Management Office Lead

Overview

In this CMS-focused PMO role you will lead design, governance, and reporting for the CMS modernisation and related DWP programmes. You will directionally steer a small team of SEOs/HEOs, ensuring robust governance and timely benefits realisation. The position sits at the heart of cross-organisation change, working with project and digital leads to support lifecycle delivery. You contribute to a high-profile public service transforming support for families, with flexible working and development opportunities.

Pay / Benefits

• Civil Service Pension scheme contribution
• learning and development tailored to role
• flexible working options
• hybrid working arrangement
• 23 days annual leave rising to 30
• flexible hours scheme

Responsibilities

• Design, build and implement refreshed change reporting and governance routes across CMS
• Lead planning activity for CMS ensuring governance adherence
• Report on project/programme delivery across CMS and DWP Service Modernisation Programme
• Develop Business Cases and manage benefits throughout their realisation
• Provide direction to Project Managers and Change Leads to ensure governance
• Ensure change across CMS is defined, governed and approved per CMS Governance Model
• Oversee benefits realisation across CMS and DWP Service Modernisation
• Engage with project and digital leads to advise on lifecycle changes
• Line manage a small team providing coaching and support

Key requirements

• Significant experience leading a PMO within a complex programme or transformation
• Experience designing and embedding governance and reporting improvements
• Strong ability to develop, integrate and maintain project/programme plans and reports for senior leaders
• Proven track record in establishing governance and managing change through approvals
• Experience developing business cases and tracking benefits realisation
• Strong stakeholder-management and communication skills with senior leaders and multiple suppliers
• Willingness to work towards relevant qualifications (PMQ, P3O, MSP, Better Business Cases, or APMG Benefits Management)

• Leadership
• Stakeholder-management
• Communication
• PMO leadership
• Governance design and implementation
• Benefits realisation

…