Temporary Clinical Support Administrator
Location: Belfast Duration: Temporary contract, initially 2 months Hours: Monday to Friday 37 hours, 9am-5pm Pay Rate: £14
The Opportunity
We are recruiting on behalf of our client for a Temporary Clinical Support Administrator to provide essential administrative support to a busy and fast-paced counselling service. This is an initial 2-month temporary assignment with an immediate start available.
The successful candidate will play a key role in supporting service delivery, ensuring the smooth coordination of client appointments, administration processes, communication management, and record keeping within a confidential healthcare environment.
Key Responsibilities
- Provide professional and confidential administrative support to the counselling service.
- Manage referrals, appointments, waiting lists, and client communications.
- Maintain accurate records using internal client management systems.
- Respond promptly and professionally to telephone, email, and written enquiries.
- Coordinate appointments and diaries for counselling staff and associate counsellors.
- Prepare reports, correspondence, spreadsheets, presentations, and other service documentation using Microsoft Office applications.
- Support data collection, reporting requirements, and audit preparation.
- Assist with petty cash administration, invoicing, and general office procedures.
- Welcome clients and visitors, ensuring a professional and supportive service environment.
- Organise meetings, take minutes, and support service events as required.
- Ensure compliance with data protection, confidentiality, health and safety, and organisational procedures.
Essential Criteria
Applicants must be able to demonstrate:
- A minimum of 12 months’ administrative experience in a busy office environment.
- Experience using information management systems and maintaining accurate records.
- Strong organisational skills with excellent attention to detail.
- Experience producing reports and managing competing priorities to meet deadlines.
- Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
- Minimum of 5 GCSEs (or equivalent), including English Language and Mathematics.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- A flexible and professional approach to work.
Desirable
- Experience within healthcare, counselling, mental health, social care, or a third-sector organisation.
- Experience managing client appointments or referrals.
- Knowledge of GDPR and confidentiality requirements.
To apply, please submit your CV demonstrating how your skills and experience meet the requirements of the role.
Skills:admin administrator administration
WHJS1_NI
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