General Manager

Mardy’s is a premium sandwich and coffee shop in Mayfair. We make properly good sandwiches with great coffee alongside. We opened in 2026 and we’re growing. We’re obsessive about quality, quick on our feet and warm with every guest.

The role

We’re not looking for a manager. We’re looking for a leader: someone who can run a business. This store is yours to run, end to end. The team, the rota, the P&L, the standards and every guest who walks through the door. Real ownership, real accountability, and a reward that reflects it.

What you’ll do

• Lead, recruit, train and develop a high-performing team
• Own the store P&L, managing labour, COGS, waste and margin to target
• Build and manage rotas around trading patterns
• Set and hold the standard for food quality, speed and service, every day
• Deliver a great experience for every guest
• Keep the store fully compliant with food safety, allergens and health & safety
• Help build the future of Mardy’s. We want your ideas.

What we need

• Proven leadership.You’ve run teams and sites in hospitality.
• P&L fluency.Labour, COGS, waste, margin. You don’t just read them, you move them.
• Standards, every day.You build teams that hold the line when you’re not watching.
• Owner mindset.You run the store like it’s yours, because the results are.
• Big ambitions.You’re driven in work and in life, and you want a role that keeps up.

What you get

• Competitive salary, based on your experience.
• Quarterly bonus.Hit your P&L and guest experience targets, and see it in your pay.
• Be part of team that cares.From how we show up to what we serve, we take pride in all of it.
• Ground floor.Join early and shape (y)our future.Help build what Mardy’s becomes, and grow with it.
• Fed and caffeinated.Free food and coffee on every shift.

Hours

• Full‑time, worked across Monday to Sunday on a varied rota, including weekends.

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