SAP Customer Service Administrator

SAP Customer Service Administrator

Location: Greater Manchester

Salary: £30,000 – £32,000 per annum + Bonus + Private Healthcare

Job Type: Full Time, Permanent

Hours: Monday to Friday

The Role

An excellent opportunity has arisen for an experienced SAP Customer Service Administrator to join a successful and growing business.

This position plays a key role in supporting customers, processing orders, managing quotations and ensuring a seamless customer experience. Working closely with internal departments, you will be responsible for maintaining accurate information within SAP and providing exceptional support throughout the customer journey.

Key Responsibilities

• Processing customer orders accurately and efficiently through SAP
• Producing and managing customer quotations
• Handling customer enquiries via telephone and email
• Maintaining pricing, product and customer information within SAP
• Monitoring order progress and providing customer updates
• Liaising with internal departments to ensure on-time delivery
• Assisting with invoicing and general sales administration activities
• Building strong relationships with customers
• Maintaining accurate records and documentation
• Delivering a high standard of customer service at all times

The Candidate

To be considered, you should have:

• Previous experience in a Customer Service, Sales Administration or Sales Support role
• Experience processing customer orders from receipt through to completion
• Knowledge of SAP or a similar ERP system
• Strong communication and organisational skills
• Excellent attention to detail
• Good Microsoft Office skills
• A proactive and customer-focused approach

What’s On Offer?

• £30,000 – £32,000 per annum
• Annual bonus scheme
• Private healthcare
• Monday to Friday working hours
• Supportive and friendly team environment
• Long-term career development opportunities
• Stable and growing business

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