Key Responsibilities
- Be the welcoming face of Vapestore to customers and generate sales by making recommendations on products and upselling
- Deliver exceptional customer service to all customers, ensuring their needs are met when possible
- Work with management and colleagues to build a customer-focused, sales driven team
- Be aware of the sales target and actively contributing to achieving store goals and targets
- Deliver customer feedback and observations to the management team
- Uphold store merchandising and high standards of cleanliness, ensure the store is kept neat and tidy and is easy for customers to navigate
- Support the aims and ethos of Vapouriz, setting a good example in terms of dress, behaviour, punctuality, and attendance
- Promote and ensure the good reputation of Vapestore
- Provide cover for the Store Manager during days off, annual leave and sickness.
- Undertake any other tasks which can be reasonably expected in relation to the role
- 30 days holiday including bank holidays, rising with service (pro-rated)
- Healthcare Cashback Plan (Westfield Health)
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