Contact Centre Supervisor: Lead, Coach & Drive Sales (AI)

Company: Brellis Recruitment Ltd
Apply for the Contact Centre Supervisor: Lead, Coach & Drive Sales (AI)
Location: Charlton
Job Description:

Brellis Recruitment Ltd is helping a well established manufacturer recruit a Contact Centre Supervisor to lead a busy team across live chat, text and email, driving sales as well as service. Reporting to the Contact Centre Manager, you’ll coach advisors, manage real-time queues, monitor performance and help shape how AI chat and human agents work together.

This is a hands-on, on-site role on the Charlton site in the United Kingdom, with a focus on delivering quick, helpful responses and a smooth

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Posted: November 6th, 2026