Service Development Worker

Overview

In this fixed-term role, you will help develop and deliver an enhanced Shared Lives offer for Salford. You will work closely with the Shared Lives Registered Manager to shape service design and drive transformation in provider services. You will test new approaches with adult social care leads and practitioners, and craft communications to explain benefits to carers and professionals. Your data analysis and programme management skills will keep delivery on track and ensure coproduction with residents.

Responsibilities

• Develop and deliver an enhanced Shared Lives offer in collaboration with the Registered Manager
• Shape a communication plan with the media and communications team to articulate benefits to carers and professionals
• Apply a service design approach to create systems and processes centered on user and practitioner experiences
• Test and pilot new approaches with adult social care leads and operational practitioners to improve quality of life for service users
• Coordinate with cross-functional stakeholders to keep transformation efforts on track as a fixed-term role

Key requirements

• innovative thinker with passion for improving public services
• strong attention to detail and data analysis
• commitment to coproduction and user involvement
• effective programme management skills to maintain project timelines and outcomes
• ability to work in partnership with internal teams and external stakeholders
• DBS check (note: cost borne by applicant)
• right to work documentation requirements for interview stage

• solution-focused mindset
• collaboration and cross-functional teamwork
• strong communication and stakeholder engagement
• service design
• data analysis
• programme management / project management

…