Head of Expert Network & Operations

Overview

In this role you will architect and scale a new expert sourcing and engagement operation for an early-stage AI business. You’ll work closely with founders to build processes, systems and networks that enable rapid activation of thousands of professionals across industries. Initially hands-on, you’ll test ideas and set up scalable workflows to support significant growth. The opportunity combines hands-on execution with strategic build-out to drive a high-impact function at pace.

Pay / Benefits

• five-days-in-the-office in London
• opportunity to build and scale a function from zero
• visible impact and growth with founders
• collaborative startup environment

Responsibilities

• Build and own a scalable expert sourcing and engagement operation with processes and workflows that grow with the business
• Translate growth objectives into practical, measurable strategies and milestones
• Identify, engage and build relationships with highly specialised professionals across multiple industries and geographies
• Leverage AI, automation and data to accelerate sourcing, qualification and engagement
• Measure and optimise metrics: conversion rates, outreach performance, activation, retention and efficiency
• Develop repeatable processes to scale volume without proportional headcount growth
• Lead through doing, performing hands-on work and gradually building a high-performing team

Key requirements

• Experience in expert networks, sourcing, marketplace operations, growth or startup operations preferred
• Energy, ambition and proactive mindset suited to a high-growth environment
• Proven track record of building or improving operations from scratch or taking ownership of challenging initiatives
• Strategic thinker with the ability to design scalable processes and convert ideas into execution plans
• Commercial and analytical mindset with ability to use data to drive decisions
• Resourcefulness in ambiguous environments and comfort with trial-and-error problem solving
• Technical curiosity towards AI, automation and new tooling

• Energetic and proactive
• Builder’s mindset
• Strategic thinking
• Automation and data-driven workflow design
• Experience with AI-enabled tools and scalable tech stacks
• Performance measurement and analytics

…