Overview
In this role you will support and optimize the D365 F&O finance platform, partnering with Finance, IT, and business teams to enhance processes and data quality. You’ll contribute to a global transformation program, shaping finance workflows and system usage to drive business value. Expect to tackle process, data, and control improvements while enabling successful changes across regions. This is a collaborative, forward-thinking opportunity at the intersection of finance and technology.
Responsibilities
- Provide functional support for D365 F&O finance processes and resolve issues
- Serve as a main point of contact for finance system queries, coordinating with IT and external partners on incidents and requests
- Identify opportunities to improve finance processes, controls, and system utilisation
- Support master data governance, data quality initiatives, and audit compliance
- Assist with system enhancements, upgrades, and testing to ensure smooth change adoption
- Deliver user training, maintain process documentation, and support global Finance teams during system changes and rollouts
- Contribute to the global transformation programme by shaping and optimising finance processes across regions
Key requirements
- Experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O) or a comparable ERP system
- Experience with ERP implementations, system testing, change management, and user support
- Strong understanding of core Finance processes (Record-to-Report, Procure-to-Pay, Order-to-Cash)
- Experience investigating and resolving system-, process-, and data-related issues
- Strong analytical, problem-solving, and stakeholder management skills
- Understanding of master data governance, financial controls, and process standardisation
- Proficiency in Microsoft Excel and other Microsoft Office applications
- Excellent communication and relationship-building skills across Finance, IT, and business teams
- Experience in manufacturing and/or multi-entity global organisations
- strong communication
- stakeholder management
- cross-functional collaboration
- D365 F&O experience
- ERP implementation and testing
- data governance and quality
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