Repairs Administrator
An established and highly regarded business based in Crawley is looking to recruit a motivated and organised Repairs Administrator to join its growing team.
This is an excellent opportunity to join a specialist business, offering a varied administrative role with the opportunity to develop industry knowledge and build experience within a technical supply chain environment.
The Role
Working as part of a busy team, you will be responsible for tracking and coordinating repair orders sent to external Maintenance, Repair and Overhaul (MRO) providers and Original Equipment Manufacturers (OEMs).
You will act as a key point of contact between the business and its suppliers, liaising with both UK and international repair providers to monitor progress, obtain quotations, establish turnaround times and ensure repairs are completed as efficiently as possible.
This is a varied coordination role, ideally suited to someone with previous office administration experience who is highly organised, confident communicating with suppliers and enjoys managing multiple tasks.
Key Responsibilities
- Tracking and managing repair orders sent to external MRO stations and OEMs.
- Liaising with UK and international suppliers to coordinate repair activity and monitor progress.
- Obtaining repair quotations, pricing and estimated turnaround times.
- Establishing and monitoring expected return-to-service dates.
- Following up on outstanding repairs and keeping internal records updated.
- Communicating with suppliers to ensure repairs are progressing within expected timescales.
- Maintaining accurate repair order information and associated documentation.
- Providing general administrative support to the wider team as required.
Skills & Experience
- Previous experience within an office administration or coordination role.
- Supply chain, purchasing, logistics or order management experience would be advantageous.
- Confident using Microsoft Outlook and Excel.
- Strong numerical accuracy and attention to detail.
- Excellent written and verbal communication skills.
- Highly organised, proactive and able to manage multiple priorities.
- Comfortable liaising with suppliers and building professional working relationships.
Full training will be provided on the company’s internal systems.
What’s on Offer?
- Salary of £25,000–£27,000 per annum, depending on experience.
- Permanent opportunity within an established specialist business.
- Full training on internal systems and processes.
- Varied administrative and coordination responsibilities.
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