Media & Campaigns Manager – London – Hybrid working with a 40% office requirement

FSCS are looking for an experienced Media & Campaigns Manager to join our External Communications team.The Media & Campaigns Manager plays a key role in protecting and enhancing FSCSs reputation through proactive media relations, earned communications campaigns and compelling storytelling. The role ensures FSCSs messages reach the right audiences through high-quality communications, helping to build awareness and understanding of the protection FSCS provides to consumers, while supporting engagement with industry, stakeholder and media audiences.Working across a fast-paced and evolving external environment, the role leads day-to-day media engagement, supports reputation management and identifies opportunities to promote FSCSs strategic priorities through earned, shared and partner channels. The role works closely with senior leaders, external stakeholders, media contacts and communications partners, providing expert advice and insight while contributing to the successful delivery of FSCSs External Affairs objectives.Key responsibilities include:Media Relations and Reputation Management: Lead day-to-day press office activity, ensuring timely, accurate and effective management of media enquiries, issues and opportunities. Build strong relationships with journalists, media outlets, influencers and external partners and provide media advice and communications support to senior leaders and subject matter experts.~ Campaigns and Content Delivery: Deliver earned communications campaigns that support FSCSs strategic priorities, organisational objectives and public awareness goals. Identify and develop compelling stories, media opportunities and content, and work with agencies and partners to deliver communications activity that achieves measurable impact and audience engagement. Stakeholder Engagement and Influence: Support CEO and Executive media engagement by identifying opportunities that raise the profile of FSCS and its leadership. Build collaborative relationships across FSCS and with external stakeholders and contribute to strategic communications plans that ensure messaging is audience-focused, consistent and impactful. Insight, Evaluation and Continuous Improvement: Use media monitoring, evaluation and audience insight to assess the effectiveness of communications activity and inform future planning. Identify emerging trends, opportunities and risks, and adopt new approaches, technologies and AI-enabled tools to enhance communications effectiveness. Team Contribution and Leadership: Take ownership of communications projects and campaign delivery, working independently where required and ensuring activity is delivered to a high standard and against agreed objectives. Contribute to a collaborative, high-performing External Affairs team culture and deputise for the Senior External Communications Manager when required.About YouWere looking for someone with the following knowledge, skills and experience:Experience within communications, media relations, public relations, journalism or a related communications environment.Strong media relations skills with experience managing press activity, media enquiries and external communications.Ability to identify, develop and deliver compelling stories and campaigns that engage target audiences.Excellent written and verbal communication skills with the ability to translate complex information into clear and engaging content.Strong stakeholder management and relationship-building skills with the ability to influence and collaborate effectively.Experience working in a fast-paced environment, managing multiple priorities and delivering high-quality work to tight deadlines, while maintaining high professional standards and attention to detail.Sound judgement and an understanding of reputational risk management.A self-motivated and proactive approach, with the ability to work independently, take ownership of activity and collaborate effectively as part of a team.Experience using data, insight and evaluation to inform communications planning and improve outcomes.A proactive, creative and audience-focused approach to communications.Demonstrates proficiency in leveraging technology, automation, data and AI-enabled capabilities.Experience working within a financial services regulator, financial services organisation, government department, trade association or public body would be advantageous but is not essential.Successful candidates will also be able to demonstrate behaviours aligned to FSCSs Ways of Working: taking accountability, showing courage, working stronger together, embracing continuous learning and remaining focused on delivering results.Why Join Us?Join an organisation with a clear purpose: to support financial stability, giving customers confidence, continuity and compensation when financial services fail.Here, youll take real accountability for decisions that make a difference, working with courage and honesty to challenge and improve outcomes. Youll collaborate with talented colleagues to deliver the right solutions at the right time, continually learning as you go.Together, we stay focused on what success looks like, being accessible, efficient and trusted, while delivering meaningful results that strengthen the UK financial system.Our OfferWe have invested greatly in a flexible people offer that were proud of and that supports and promotes diversity, inclusion and overall wellbeing.Our hybrid policy supports a healthy work-life balance, allowing up to 60% working from home and 40% working from our brand-new office space between Aldgate and Liverpool Street.Key benefits include:Employer pension contributions from 9%15%, dependent on your contributions and length of service.Life assurance, income and critical illness protection.Private medical and dental insurance.EAP and Virtual GP.26 days annual leave plus bank holidays and the option to sell 5 or buy up to 9 additional days per annum to suit your lifestyle.Enhanced Maternity, Paternity and Adoption leave: 6 months full pay.Additional discounts and options to earn rewards to spend at your choice of retailer.We want our recruitment process to be accessible and inclusive. Please contact the FSCS People and Talent Team to talk through any reasonable adjustments we may be able to make for you during the recruitment process….

Posted: November 6th, 2026