ACCOUNT MANAGER – OFFICE BASED B2B- BELFAST. OTE £35k
Our client is a leading Belfast-based supplier of office supplies, with a friendly, welcoming team and a strong customer base across Northern Ireland. They want a permanent, full-time Account Manager to take over an existing customer base that currently earns circa £32k a year between base salary and commission, and to grow it from there. The role is office based and previous sales experience is not required as full training will be provided, all you need is a pleasant telephone manner and a commitment to providing strong customer service.
THE ROLEThis is an office-based account management role, and you take over an existing customer base who already order regularly and trust the company.
- Take over an established customer base that currently earns circa £32k between base salary and commission
- Take calls from existing customers who place weekly or monthly orders, keeping them informed on delivery and stock and attempting to cross sell additional products
- Handle a mix of incoming and outgoing calls (about 40 a day), most of them to customers you already know
- Take orders by phone, email and online and enter them on the sales order system
- Prepare price quotations for existing and prospective customers
- Keep accurate customer and sales records on the CRM
- Arrange collection of faulty or unwanted goods and make sure credits are raised
THE PERSON
- Previous sales or telesales experience is preferred, but not essential. Our client will train people who have a clear voice, a pleasant phone manner and the confidence to chat with customers and establish strong business relationships
- Good written and spoken communication
- Strong PC skills, including Microsoft Excel and Office
- Organised and accurate, with attention to detail
- Energetic, focused and keen to build lasting customer relationships
SALARY
Basic salary plus commission with £32k generated from existing levels of business and potential to increase to £35k from new client generation.
TO APPLY
To apply please click on the button below to forward your CV and we will contact you.
CMB Recruitment Belfast is acting as a Recruitment Agency for this position on behalf of the client.
Skills:Account Management Telephone Etiquette Customer Service Attention to detail Sales
Benefits:Pension On site parking
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