Company: Solus – an Aviva company
Location:
Job Description:
Solus, owned by Aviva, is seeking a Customer Service Lead for its repair centre in the UK. You will lead a team of Customer Consultants and customer-facing drivers, ensuring high-quality customer experience while coordinating daily operations with the Production Lead to keep the site running smoothly, safely and efficiently.
This hands-on leadership role requires judgements, calm leadership and consistency to improve customer outcomes, team performance and site culture.
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Posted: November 7th, 2026