Support Officer
PermanentLocation: London – Kings CrossHours: 36hrs per week variable shifts – days/nights/weekendsPay: £14.95 per hour
Join Our Team as a Support Officer!
The Security Support Officer provides a flexible security resource across the King’s Cross Estate, with primaryresponsibility for providing effective operational cover across number of buildings and security positions. Theofficer may be deployed to Front of House, internal security/investigation, loading dock, Fire Control Centre (FCC),break cover, patrols, access control or other appropriate building security positions according to operationalrequirements.Where required to maintain effective security operations, the Security Support Officer may also be deployed tosupport external Estate Security duties, provided they are appropriately trained, briefed, equipped, authorised andcompetent for the duties assigned.
About the Role:
- Welcoming staff and visitors and creating a safe, professional atmosphere
- Conducting regular patrols and monitor premises to prevent unauthorised access, theft, or vandalism.
- Monitoring access points, CCTV, and handling security procedures
- Respond promptly to alarms, emergencies, and security incidents, taking appropriate action as needed.
- Complete detailed reports on daily activities, incidents, and any security concerns.
- Assist in emergency situations, including evacuations and first aid support if required.
- Adapting to different client sites – no two days are the same
- Responding calmly and confidently to incidents or concerns
- Working as part of a diverse, supportive team
Why join us?
We are Proud to be employee owned. This means we focus on long-term success and recognise the contribution of our colleagues who make our success possible.
- Invests in training, development and career progression
- Supports wellbeing and work-life balance
- Encourages diversity, inclusion and belonging
- Values innovation and continuous improvement
- Is built for long-term success, not short-term gain
- Gives you the opportunity to make a meaningful contribution to our future
Alongside a competitive salary, you’ll benefit from:
- 5.6 weeks annual leave
- Employer Pension contributions
- Access to financial wellbeing support and lifestyle benefits
- Life assurance
- Specialist mental health & wellbeing support
- Online GP services for you and your family
- Discounts at hundreds of retail, leisure and lifestyle brands
- A Cycle to Work scheme
- Employee Referral scheme
What we are looking for:
- To hold a current DS SIA Licence
- Proven experience in a security role or a similar position.
- Strong observational skills with the ability to identify and respond to security threats.
- Excellent communication and interpersonal skills to interact with staff, visitors, and authorities.
- Ability to remain calm and act decisively in high-pressure situations.
- Flexibility to work various shifts, including nights, weekends, and public holidays.
Internal ApplicantsAt Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challengesIf you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.
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