ICT Officer – 1st/2nd Line Support (Remote & On-site)

East Riding ICT Services seeks a capable IT support professional to deliver high-quality customer services across schools and businesses within the East Riding. You will provide both on-site and remote 1st and 2nd line support, ensuring tasks meet SLAs and cost targets while supporting new digital technologies to improve learning and operations.

The role involves upgrade planning, health checks, patch management, and security auditing to ensure data protection compliance.

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