Frontline Hospitality Team Leader – Service Excellence

Company: Marks and Spencer
Apply for the Frontline Hospitality Team Leader – Service Excellence
Location: Colchester
Job Description:

Marks & Spencer is seeking a Team Manager in Hospitality to lead from the shop floor, set high standards, and inspire a multi-skilled team to deliver standout style, sharp service, and strong commercial results under pressure.

You will thrive in a fast-moving retail environment, coach others, and use data and insight to drive performance while modelling inclusive, customer-first behaviours.

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Posted: November 7th, 2026