Aftersales Concierge: Booking & Customer Care Lead

North Wales Volkswagen, Audi, Seat, Cupra & Skoda is seeking a customer focused Aftersales Consultant to join our dynamic team and deliver an exceptional customer experience. You’ll manage service bookings, handle inbound and outbound calls, and support Service Advisors to ensure a professional journey for every customer.

You will drive high-quality bookings across platforms, assist with invoicing and post-visit feedback, and participate in our Fast Track Programmes while on a Saturday rota as

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