Care-Focused Patient Transport Dispatcher

Company: EMED Group
Apply for the Care-Focused Patient Transport Dispatcher
Location: Stoke on Trent
Job Description:

EMED Group is seeking a Call Handler based in Stoke-on-Trent to provide enthusiastic, care-focused customer service. You will be the first point of contact for patient transport, book journeys and coordinate with a multi-disciplinary team to ensure safe, timely travel.

This full-time role (37.5 hours over 4 days, some weekends) pays £12.71 per hour. You will develop your skills, handle enquiries, maintain confidentiality and support junior colleagues as part of a values-driven NHS partner.

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Posted: November 7th, 2026