Vulnerable Cases Specialist: Bereavement & POA Support

Santander Consumer Finance UK (SCUK) is hiring a Specialist Support Case Handler on a 12-Month Fixed Term contract. The role is hybrid, with 3 days per week in the Redhill office, focusing on Bereavement, Complex Vulnerability, Power of Attorney and Mental Health Crisis Breathing Space.

You will guide colleagues, customers and third parties through complex circumstances with empathy and professionalism, while ensuring regulatory compliance and customer protection standards.

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