Customer Care Consultant – Inbound/Outbound, 37.5–40h

Orbit Credit Services in Telford is seeking a Call Centre Agent to be the first point of contact for customers, supporting them toward financial wellbeing. You will handle calls, practice active listening, and record interactions across multiple systems with accuracy and compliance.

The role offers 37.5 or 40 hour contracts, Monday–Friday with 9–5 patterns, 31 days pro rata holiday, and a three-week training programme with an L&D trainer.

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