Palo Alto Networks is seeking a highly skilled Support Engineer to join the Cortex XSIAM team. You will provide technical support to customers, triage issues, and manage escalations with a focus on rapid, accurate resolutions.
You will work closely with developers and technical account managers to understand client objectives and deliver robust fixes. The role emphasizes deep troubleshooting, documentation, and proactive risk mitigation in customer environments across Windows, MacOS and Linux,
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