Overview
In this role you support non-IT projects by maintaining vendor relationships and ensuring project goals and SCM processes are aligned with the company. You will work with cross-functional teams to resolve business and system issues, support UAT, and analyze data to identify improvement opportunities. You will help manage project metrics, deadlines, and budgets while coordinating system enhancements. This is a hands-on role that combines business analysis with process optimization in a collaborative environment.
Responsibilities
- Support SCM systems and applications, investigating and resolving business process and system issues
- Support User Acceptance Testing, including developing test scenarios, coordinating testing, defect tracking, and validating requirements
- Analyze business data and system information to identify trends, issues, and improvement opportunities
- Coordinate with business stakeholders and technical teams on system enhancements and project activities
- Maintain project management processes, including goals, deadlines, metrics, and budget
Key requirements
- Strong business analysis, problem-solving, and analytical skills
- Experience gathering and documenting business requirements and business processes
- Experience supporting system testing, enhancements, and process improvements
- Proficiency with Microsoft Excel, Word, PowerPoint, and other business applications
- Experience with SAP or other enterprise business systems is an asset
- Exposure to SCM applications, Source-to-Pay processes, automation, or reporting tools such as Power BI is an asset
- Strong analytical thinking
- Problem-solving
- Stakeholder coordination
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
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