Remote IT Service Manager — ITSM & Incident Excellence

Company: DHL Supply Chain
Apply for the Remote IT Service Manager — ITSM & Incident Excellence
Location: Milton Keynes
Job Description:

DHL Supply Chain is seeking an experienced IT Service Manager to lead ITSM delivery across the organisation, ensuring reliable IT services and strong customer experience. The role is remote with UK travel, requiring collaboration with technical teams and senior stakeholders to drive performance and compliance.

You will manage ITIL disciplines, spearhead process improvements, and provide Enhanced Support during critical incidents, while aligning with product owners to safeguard business

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Posted: November 7th, 2026