Customer Experience Pro: Care & Resolution Specialist

Company: Swatch Group
Apply for the Customer Experience Pro: Care & Resolution Specialist
Location: Southampton
Job Description:

Swatch Group’s Longines Customer Care team in Southampton is seeking a dedicated Customer Care Advisor. The role focuses on delivering outstanding customer journeys, handling inquiries and complaints with empathy and accuracy, and maintaining the brand’s service standards.

You will be the first point of contact for customers, using excellent communication skills to provide helpful support and ensure every customer feels valued.

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Posted: November 7th, 2026