OneAdvanced is seeking an experienced Technical Support Engineer to cover customer sites mainly in the Northampton area with travel across the UK, providing support across desktop, mobile, networking and IT infrastructure.
You will be customer-obsessed, logging incidents, guiding tickets through lifecycle, and ensuring SLAs are met while contributing to knowledge bases.
The role requires strong ITSM knowledge, self-organisation and excellent communication, with eligibility to work in the UK.
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