Company: Boots Hearingcare Ltd
Location: Llandudno
Job Description:
Boots Hearingcare Ltd. is seeking an IT Service Desk Associate to be the friendly first point of contact for colleagues, using ServiceNow to log and prioritise calls and resolve tickets.
You’ll support multiple departments, ensure system availability, and assist in new system testing and store openings. The role requires a customer-focused approach, solid troubleshooting skills, and excellent time management to meet SLAs.
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Posted: November 7th, 2026