Resident Services & Repairs Coordinator

WPS (Part of Wates Group) in South Birmingham is seeking a Customer Service Coordinator to join the team. The role focuses on managing repairs and maintenance communications, coordinating appointments, and keeping residents informed throughout the process.

You will work with residents, clients, and operatives to ensure timely responses and high-quality service, contributing to a positive customer-focused culture across the contract. Experience in social housing or repairs is advantageous.

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