Information Systems Team Manager

Overview

As an Information Systems Specialist, you lead the Applications Team and provide senior technical leadership across the Council’s enterprise applications. You will govern security, resilience, and lifecycle management while coordinating major incidents and shaping system upgrades, integrations, and cloud-based solutions. You align technology with service needs and digital transformation priorities, driving continuous improvement and responsible governance. This is a chance to impact critical digital services and mentor colleagues in a large public sector environment.

Pay / Benefits

• generous holiday entitlement
• flexible working opportunities
• job share
• reduced hour contracts or part-time options

Responsibilities

• Lead and develop the Applications Team and allocate resources
• Provide senior technical support and coordinate major incidents across a large application estate
• Design and deliver new systems, upgrades, integrations, automation and cloud-based solutions
• Ensure solutions are secure, scalable, and transitioned into operation
• Govern technical change through CAB, Technical Design Authority, and service review processes
• Manage application lifecycles, security, resilience, suppliers, contracts and technical standards
• Contribute to roadmaps and adoption of emerging technologies (AI, Microsoft Copilot)
• Balance operational support, project delivery, governance, supplier management and service improvement
• Provide technical guidance to colleagues, managers, project teams and governance forums
• Direct line management responsibility for three Application Support Officers and support an estate of over 300 business systems
• Deputise for the Applications Manager and participate in out-of-hours rota
• Support and help develop the wider application estate to underpin Council services

Key requirements

• Advanced knowledge of enterprise applications, databases, integrations, scripting, cloud services and information security
• Ability to analyse complex problems, assess risks and make sound decisions under time pressure
• Practical, hands-on troubleshooting and delivery of technical solutions
• Proven leadership and capability to develop colleagues and build stakeholder relationships
• Strong communication of technical issues to both technical and non-technical audiences
• Experience of ITIL service management, technical governance, project delivery and supplier management
• Commitment to continuous improvement and leveraging technology to support Council services

• leadership
• communication
• stakeholder management
• enterprise applications
• databases
• integrations

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