Information Systems Team Manager Automation and AI

Overview

In this role you lead the Automation and AI Team, steering strategic automation and AI initiatives to modernise services for residents. You will shape governance, security, and delivery standards, collaborating with suppliers and senior stakeholders to maximise value from digital solutions. You drive transformation across Power Platform and related technologies, ensuring scalable, secure and user-focused outcomes. This is an opportunity to guide enterprise-wide digital change in a supportive, inclusive council culture.

Pay / Benefits

• generous holiday entitlement
• flexible working opportunities
• reduced hour contracts
• part-time or job share options
• inclusive and supportive work environment
• opportunity for safeguarding and professional development

Responsibilities

• Lead strategic planning, prioritisation and delivery of automation and agentic initiatives across projects and continuous improvement programmes
• Design, develop and enhance Power Platform solutions, automated workflows, digital services and AI-enabled offerings
• Provide expert guidance on automation technologies, governance and service improvement
• Ensure solutions are reliable, scalable, accessible and aligned with security, information governance and technical design requirements
• Build productive relationships with service areas, suppliers and stakeholders to identify automation opportunities
• Drive digital transformation to maximise value from automation investments
• Coordinate delivery through developers, specialists and suppliers, managing pipelines, priorities, risks and benefits
• Ensure initiatives comply with governance, security, accessibility, information governance and Responsible AI principles
• Prepare documentation and seek appropriate approvals through governance and assurance processes

Key requirements

• Strong leadership and people management skills with coaching and development experience
• Clear vision for automation, low-code and AI services aligned to organisational priorities
• Deep understanding of Power Platform (Power Apps, Power Automate, Dataverse, Copilot Studio) for technical oversight
• Experience establishing governance, standards, security controls across Power Platform and AI solutions
• Ability to manage demand, prioritisation and resources balancing business risk and strategic value
• Stakeholder management with senior leaders, service areas, suppliers and technical teams
• Experience delivering complex digital, automation and AI projects on time and budget
• Knowledge of information governance, GDPR, accessibility, cyber security and responsible AI principles
• Ability to translate business challenges into digital automation solutions
• Experience managing operational support, service performance, risk and supplier relationships

• Strategic thinking and visioning
• Stakeholder management
• Collaboration and team leadership
• Power Platform, Power Apps, Power Automate, Dataverse
• Copilot Studio and Copilot Agents
• Governance, security controls and best practices across Power Platform and AI

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