Company: Zendesk UK Ltd ( UK)
Location:
Job Description:
Zendesk UK Ltd is seeking a Principal Customer Architect to drive enterprise AI adoption and measurable outcomes on the Zendesk AI Resolution Platform. You will align customer goals with technical adoption plans and coordinate cross-functional teams.
You’ll translate complex architectures into business value, lead pilots, and develop repeatable playbooks to scale success across large customers in the UK and beyond.
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Posted: November 8th, 2026