Account Director – MICE
ABOUT US:
Situated on the shores of Loch Lomond, Scotland’s breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.
Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites.
The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep. Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more.
THE ROLE:
The Account Director – MICE is a key commercial role responsible for driving revenue growth, developing strategic partnerships and positioning Cameron House as a leading luxury destination for meetings, incentives, conferences and events.
With a strong focus on proactive sales, strategic account management and new business acquisition, the role will be instrumental in delivering ambitious revenue targets, maximising conversion and developing a sustainable pipeline of high-value MICE opportunities.
The successful candidate will be a commercially driven sales professional with an established network, strong industry knowledge and a passion for luxury hospitality.
Key things you will be responsible for:
Sales Strategy & Revenue Growth
- Develop and deliver a proactive MICE sales strategy aligned with the Resort’s commercial objectives and revenue targets.
- Identify and convert new business opportunities across corporate meetings, incentives, conferences and exclusive-use events.
- Take ownership of individual revenue targets, account production and sales performance.
- Develop a strong pipeline of short, medium and long-term opportunities to support future revenue growth.
Strategic Account Management & Business Development
- Build and maintain strong relationships with key corporate accounts, event agencies, venue finders and incentive houses.
- Develop strategic partnerships with high-value clients and industry intermediaries across the UK and international markets.
- Identify, target and secure new accounts through proactive prospecting, client appointments and business development activity.
- Create and deliver structured account plans for key clients, ensuring measurable growth and retention.
- Identify opportunities to grow existing accounts through repeat business, referrals and increased market share.
Client Engagement & Brand Representation
- Represent Cameron House at key industry events, trade shows, networking opportunities and client appointments.
- Develop creative and bespoke event solutions that differentiate Cameron House from its competitors.
- Act as a brand ambassador, ensuring every client interaction reflects the Resort’s luxury positioning and service standards.
Commercial Performance & Reporting
- Maintain accurate sales activity, account records and pipeline reporting within the CRM system.
- Provide regular performance updates, revenue forecasts and market intelligence to the Director of Sales.
- Ensure sales activity delivers measurable commercial returns and supports the wider Resort business plan.
- Take ownership of commercial negotiations to secure profitable business whilst protecting the Resort’s rate positioning.
Collaboration & Market Development
- Work closely with the Events, Revenue, Marketing and Operations teams to ensure a seamless client journey.
- Collaborate with Marketing to develop targeted campaigns, sales collateral and compelling MICE propositions.
- Support the development of innovative experiences and incentive programmes that showcase the Resort and Loch Lomond destination.
- Maintain an active presence within relevant industry associations and professional networks.
WHO WE ARE LOOKING FOR:
We are looking for an ambitious, well-connected and commercially minded individual who thrives on developing relationships, identifying opportunities and delivering results.
The successful candidate will combine a proactive approach to business development with the creativity and confidence required to sell a truly exceptional luxury destination.
Ability to work remotely with regular travel to Cameron House, client appointments, industry events and trade shows as required.
- Significant experience in proactive MICE sales, ideally within a luxury hotel, resort or premium hospitality environment.
- Proven track record of achieving ambitious revenue targets and delivering sustained business growth.
- Established relationships within the corporate meetings, events agency and incentive travel sectors.
- Strong commercial acumen with excellent negotiation, account management and business development skills.
- Confident communicator with strong presentation skills and the ability to influence senior decision makers.
- Excellent understanding of the UK MICE market, with international market knowledge advantageous.
- Highly organised, self-motivated and results driven with the ability to manage multiple priorities.
- Proficient in CRM systems, sales reporting and Microsoft Office.
- Willingness to travel throughout the UK and internationally to represent the Resort.
TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:
We recruit people with widely varying personalities from different walks of life and backgrounds. While we don’t have a ‘typical’ employee, there are some specific qualities or traits we look for.
- People who want to achieve great things – your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
- People who are naturally friendly – who genuinely care about our guests and the service they receive.
- People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
- People who show the same level of care for their team, as our guests – It’s about supporting our colleagues to be the best they can be and to do the best job they can.
- People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted.
WHAT’S IN IT FOR YOU?
Here’s what to expect when you work as part of our team:
- Free meals when on duty, in our team cafes
- Pension scheme and Wagestream financial services
- Long service awards involving recognition with high street shopping vouchers and overnight stays
- Enhanced holidays with long service
- Free Leisure Club Membership, with friends and family discounts
- Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
- On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products
- Lifeworks App – lots of discounts on everyday purchases, with brand that you love
- Supplier and local business discounts, eg Sealy Mattresses and selected Lomond Shores retailers
- At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.
We are only 40 minutes drive from the centre of Glasgow, so if the outdoors is your thing there’s also the wider Loch Lomond and Trossachs National Park on your doorstep – just waiting to be explored in your free time.
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