AI Control Tower Architect – Enterprise AI Governance & Adoption

ServiceNow is seeking an AI & Platform Product Excellence Architect to own enterprise AI Control Tower adoption across the EMEA region. You will drive outcomes, roadmap, and value realization, guiding governance, risk management, and responsible AI practices while coordinating with AI Strategists and platform teams.

You will lead technical implementations, stakeholder engagement, and enablement content creation, shaping product capability and customer success across AI governance initiatives in

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