Mental Health Service Manager – Southampton

Southampton, SO15 5BX

Full-time Permanent

£37,690 – £43,075 per year

23 days ago

About The Role

We have a new exciting opportunity for a Service Manager, looking after our brand new accommodation-based services in the Southampton area. You will have a background in adult social care, and experience in managing multiple sites. You will be flexible on location, able to work at on-site offices and able to visit our Head Office in Worthing as needed. The role is very varied and incredibly rewarding as you can make a tangible difference to the people we support, directing improvements and increasing management responsiveness.

Job Opportunity

Job Opportunity

Role

• Leading and developing your teams, creating a positive culture where our values are lived every day.
• Ensure the safe and effective delivery of service; following our person-centered ethos which builds individual’s confidence and promotes independence.
• Maintaining high-quality, person-centred support and achieving positive outcomes for the people we support.
• Managing referrals and the mobilisation of new packages of support.
• Accountable for delivering on budget for income and expenditure across services.
• Responsibility for managing and maintaining improvements in quality and compliance across your services, in line with the Quality Assurance Framework, to deliver improved outcomes for the people we support.
• Actively participate within the strategic vision of the organisation; identifying local unmet need and devising solution-focused service developments, in partnership with business development colleagues.
• Actively promote client involvement within your services and the company as a whole, being responsible for establishing measures of client satisfaction and seeking to improve this year on year.
• Working collaboratively with colleagues and partners to strengthen our outreach pathway.
• Supporting your teams through change, growth and continuous improvement.

Company Benefits

• You will receive full induction training and continued professional development
• Excellent support from experienced management and the wider clinical leadership team
• Access to our EAP program offering telephone support, full counselling services and discounts on a range of shops and services
• A wellbeing day in addition to annual leave, to use however you wish
• 28 days annual leave, increasing with length of service up to 5 additional days
• Staff recognition and rewards.
• Monthly workshops with our Clinical Team as well as access to our library of previous sessions

Essential Skills

• Experience of managing budgets and be accountable for budgetary performance.
• Experience of implementing and meeting internal Quality Standards.
• Demonstrable Leadership and Management skills – including experience in performance management.
• Effectively manage, prioritise and delegate as appropriate within the services.
• Experience in growing a service and ensuring performance within budgetary constraints.

Desirable Qualities

• Experience of holding budget accountability across multiple services.
• Experience working with vulnerable or socially excluded groups.
• Experienced in producing Service Proposals and Assessment with MDT input.
• Management of dispersed teams.

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