The team requires a BA who is comfortable operating in complex, ambiguous environments and can help bring structure to a broad and evolving problem space.
Ideally is skilled at identifying relationships between services, processes, controls, data and ownership models, and able to synthesise information from multiple stakeholders into clear artefacts, models, and insights.
Experience working alongside Service Design, User Research and Data teams would be highly beneficial because the role will focus less on traditional requirements gathering and more on understanding, modelling, and communicating how Fraud & Error typologies, controls, data, and operating models interact across the organisation.
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