2nd Line IT Service Desk Analyst – Flexible Hours (London)

Hill Dickinson LLP in London seeks a Service Desk 2nd Line Analyst to join our IT Operations team. You will report to the Service Delivery Manager and work across IT Operations and security teams to support users across the UK, Europe, and Asia.

In this role you will troubleshoot issues, maintain SLA targets, share knowledge, and collaborate with Tier 3 and other central support teams. A strong ITIL background and cyber security awareness are advantageous.

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