Head of Service, Engineering Ops | Car & KPI Bonus

Samuel Frank is recruiting a Head of Service to lead the UK engineering service operation from Leeds. You will combine hands-on engineering with leadership, customer service and process improvement to drive performance and profitability.

The role is approximately 70% operational and 30% commercial, requiring UK travel and occasional overnight stays. You will implement KPI-based systems and scalable service processes to deliver for customers.

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