Resident Experience & Insight Manager

Company: London Borough of Sutton
Apply for the Resident Experience & Insight Manager
Location: London
Job Description:

Sutton Housing Partnership is seeking an experienced and values-driven Customer Resolution and Insight Manager who is passionate about residents’ needs and using insight to improve services.

You will be a confident leader, driving fairness and learning through robust complaint handling, collaborating across teams, and maintaining strong relationships with councillors, residents, and external partners. CIH Level 3 Housing qualification is required or in progress.

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Posted: November 8th, 2026