Customer Service Operations Administrator

Company: Copperfield Recruitment
Apply for the Customer Service Operations Administrator
Location: Chertsey
Job Description:

Customer Service & Operations Administrator -£28,000 -£30,000 | Chertsey, Surrey

An exciting opportunity has arisen to join a well-established international logistics company based in Chertsey.

We’re looking for an enthusiastic, organised individual with strong customer service and administration skills who is keen to learn, develop and progress.

Experience in shipping, freight forwarding or logistics would be an advantage, but is not essential as full training will be provided.

The Role

  • Liaising with customers, suppliers and overseas partners.
  • Coordinating collections, deliveries and international shipments.
  • Providing customers with updates and resolving queries.
  • Preparing documentation and maintaining accurate records.
  • Supporting the day-to-day operations of a busy team.
  • Learning export procedures and international shipping processes.

About You

  • Previous customer service or administration experience.
  • Excellent communication and organisational skills.
  • Strong attention to detail and good IT skills.
  • A proactive, positive attitude and willingness to learn.
  • Able to multitask and work well within a team.

What’s on Offer?

  • £30,000 salary.
  • Full training and ongoing support.
  • Opportunity to gain specialist industry knowledge.
  • A varied role with genuine scope to develop and progress.
  • Friendly, supportive working environment.

Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

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Posted: November 8th, 2026