Customer Experience Team Lead — Lead & Elevate Service

Anchor in Bradford is seeking a Customer Experience Team Leader to guide a high-performing team and ensure a consistently excellent customer journey. This full-time, permanent role is 34.5 hours per week with a pro rata salary of £33,000 plus shift allowance.

You will oversee daily operations, coach staff, manage resource planning, and collaborate across the business to improve service quality. The ideal candidate brings leadership in customer service, strong communication, attention to detail,

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