IT Service & Repair Support Specialist

Jigsaw24 is seeking a Service Support Agent to be the primary contact for Starters and Leavers, hardware break fix, and grading services. The role covers Apple, Android and Windows repairs from initial enquiry to resolution, delivering excellent customer service via phone and email within contracted SLAs.

Reporting to the Service Support Manager, you will assist B2B customers, manage incidents, coordinate courier logistics, and maintain asset and warranty records while supporting

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