Customer Intelligence Support Officer

Company: West Midlands Combined Authority (WMCA)
Apply for the Customer Intelligence Support Officer
Location: Birmingham
Job Description:

Enjoy working with data, spotting inconsistencies, and keeping projects on track?

Bring your analytical skills and eye for detail to our Customer Intelligence Team. In this role, you will turn captured survey data into reliable information and help coordinate the fieldwork behind it—combining hands-on data work with practical operational support.

Reporting to the Customer Intelligence Manager, you will help keep survey delivery running smoothly from duty planning through to data checking. You will process, monitor

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Posted: November 9th, 2026