Overview
In this Design Engineer role, you will validate and design customer solutions for Vodafone UK’s fixed and converged networks. You’ll operate within Vodafone Business Technology Solutions, bridging Sales and Delivery to ensure accurate service designs and orders. You will tackle complex tasks across multiple systems, focusing on access planning and portfolio-aligned implementations. You’ll work in a collaborative, fast-paced environment that values inclusive culture and meaningful impact on customers and communities.
Pay / Benefits
- bonus
- pension plan
- discretionary leave (up to 28 days plus bank holidays)
- discounts and vouchers
- charity leave
- learning tools
Responsibilities
- Validate, design and plan restricted and non-restricted customer solutions over the Vodafone network
- Manage a workstack of complex tasks across multiple systems to build services per the product portfolio
- Act as a bridge between Sales and Delivery to ensure services align with the agreed design
- Create and place accurate orders with suppliers based on solution design
- Collaborate with the wider access function and stakeholders on future ways of working and key projects
- Support escalation root cause analysis and input process improvements
Key requirements
- Experience in a telecommunications environment with knowledge of fixed networks and solutions
- Proven ability to use Microsoft Office (Excel, Word, Outlook, PowerPoint, Visio)
- Experience with order/inventory applications such as Amdocs, Cramer, MORI is advantageous
- SC clearance or eligibility is mandatory
- Clear and concise communication
- Collaborative and stakeholder-focused
- Holistic perspective balancing technical, customer and business needs
- Fixed networks and product knowledge
- Solution design and access planning
- Order placement and supplier coordination
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