Remote Customer Success Manager — Pharma AI Platforms

Biorelate Limited is seeking a Customer Success Manager to own US and UK accounts, ensuring researchers gain measurable value from Galactic Data, Web, API, MCP and Co-Scientist. The role blends science and technology, with remote work and regular overlap with US East Coast hours, travel to client sites and conferences as needed.

You will run workshops and QBRs, set up API access, build prompts and workflows, and own post‑sale success, renewals and growth.

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