CAMHS Acute & Urgent Care; Patient Flow Clinical Service Delivery Lead
Essential Criteria Qualifications & Registration Professional registration with a relevant healthcare profession (e.g. Nursing, Social Work, Occupational Therapy, Psychology or equivalent). Educated to Master’s level or able to demonstrate equivalent knowledge and experience. Evidence of continuing professional development. Experience Significant senior leadership experience within CAMHS, mental health, urgent care, crisis services, inpatient services or a related healthcare setting. Experience of leading multidisciplinary teams across complex services and organisational boundaries. Experience of managing clinical risk, patient flow, demand and capacity within healthcare services. Experience of leading service transformation and implementing change programmes. Experience of quality improvement, governance, performance management and service development. Experience of partnership working with a range of agencies including health, social care, education and acute hospital providers. Experience of staff management, supervision, recruitment and workforce development. Knowledge Excellent understanding of children and young people’s mental health services and care pathways. Knowledge of the CYP Intensive Mental Health Services (CYP IMHS) model and relevant national policy and guidance. Understanding of patient flow principles, admission avoidance, discharge planning and least restrictive practice. Knowledge of safeguarding, clinical governance and quality assurance frameworks. Understanding of equality, diversity and inclusion within healthcare delivery. Skills & Abilities Strong strategic and operational leadership skills. Proven ability to influence and manage across organisational and professional boundaries. Excellent communication, negotiation and stakeholder management skills. Ability to analyse complex information and make timely decisions in challenging environments. Ability to lead through change and maintain focus on service quality and patient outcomes. Strong organisational skills with the ability to manage competing priorities. Personal Attributes Compassionate, credible and visible leader. Committed to improving outcomes and experiences for children, young people and families. Resilient and able to work effectively in a fast-paced and complex environment. Demonstrates integrity, accountability and professionalism.
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