Senior Customer Success Manager II – UK & Ireland

Pleo is seeking a Customer Success Manager II to support SMB and Mid Market customers across the UK & Ireland. You will help clients maximise value, act as a trusted advisor, and partner with CX, Onboarding, AM, Sales and Product in a collaborative team of 30+ people.

The role focuses on adoption, renewal, and expansion, with a strong emphasis on customer outcomes, health metrics, and scalable processes. London or Lisbon are considered, with hybrid/remote options depending on location.

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