Global CRM Planning & Lifecycle Manager

Pentland Brands is seeking a CRM Manager to lead the CRM planning function across our global portfolio. You will translate brand and commercial priorities into clear, customer-centric CRM plans covering Email, SMS and emerging channels.

You will manage a CRM planning team, partner with Brand, Ecommerce and Insights stakeholders, and own the end-to-end CRM briefing and testing programs. Hybrid working is supported.

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